By commencing coaching with Louize, and using the tools and techniques, the client agrees to the following:
Session dates and times will be arranged between coach and client.
Cancellations made less than 24 hours before a booked session will be invoiced in full.
Where the coach is being compensated by a third party (i.e.: employer on behalf of the employee or contractor), the coach reserves the right to notify the third party regarding missed appointments.
The client has the right to withdraw from the coaching programme at any time, for any reason.
The client will be invoiced for any sessions scheduled less than 24 hours from withdrawal from the programme.
The most appropriate location and method of coaching (coach’s practice, employers office, retreat, zoom or phone) will be negotiated between client and coach.
The client agrees to attend each session fully prepared, having completed any set actions and is willing to participate in the coaching process.
The confidentiality of the client will be respected except when authorised by the client or as required by law (i.e.: Domestic Abuse, Safeguarding – Adult and Children).